© 2010 Foo Communications LLC. CC-BY-SA 3.0
These are our three support rates. We recommend most customers to use the standard rate.
Customers without a support contract will be charged our standard hourly rate, without modifiers.
|
Rate |
Standard |
Pro |
Executive |
|---|---|---|---|
|
Response time |
8 hours |
4 hours |
1 hour |
|
Support method |
Email/website |
Email/website |
Email/website/phone |
|
Software installation |
None |
None |
Two hours/month |
|
Software maintenance |
20 mins/month |
40 mins/month |
Two hours/month |
|
Software development |
None |
None |
Ten hours |
|
Consulting included |
One hour |
Three hours |
Ten hours |
|
Price per user |
15 cents per day |
$1 per day |
- |
|
Flat rate price |
- |
- |
$4000 |
Please note: all support fees must be paid in advance.
© 2010 Foo Communications LLC. CC-BY-SA 3.0